Frequently asked questions

General Information
1. Q: What areas do you serve?
A: We serve the entire Lansing area, including the south suburbs
2. Q: What types of events do you cater to?
A: We provide inflatables for birthday parties, corporate events, festivals, fairs, and any other type of celebration.
3. Q: Are your inflatables safe and clean?
A: Absolutely! We take pride in maintaining the highest standards of safety and cleanliness. Our inflatables are regularly inspected and sanitized.

Booking and Payment
1. Q: How do I reserve an inflatable?
A: Simply call us at 1-708-200-5683, email us at info@kidnplayinflatables.com, or book online through our website.
2. Q: What is the deposit required to secure a booking?
A: A 10% deposit is required to secure your booking, with the balance due one day prior to the event.
3. Q: What forms of payment do you accept?
A: We accept visa, Mastercard,

Delivery and Setup
1. Q: Do you deliver and set up the inflatables?*
A: Yes, our experienced staff will deliver and set up the inflatables at your event location.
2. Q: What is the delivery area?
A: We deliver to Lansing, IL and all surrounding areas.
3. Q: How long does setup take?
A: Setup typically takes 20 minutes depending on the order.

Inflatables and Equipment
1. Q: What types of inflatables do you offer?
A: We offer a variety of inflatables, including bounce houses, obstacle courses, combos and slides.
2. Q: Are your inflatables suitable for all ages?
A: Yes, we have inflatables suitable for children and adults of all ages.
3. Q: Do you provide generators or electricity for the inflatables?
A: Yes, we provide generators for events where electricity is not available.

Safety and Liability
1. Q: What safety measures do you take?
A: We take numerous safety measures, including regular inspections, proper anchoring, and trained staff.
2. Q: Do you have liability insurance?
A: Yes, we have liability insurance to protect our customers and their guests.

Cancellation and Refund Policy
1. Q: What is your cancellation policy?
A: Please see our cancellation policy link to policy or provide details.
2. Q: Do you offer refunds?
A: Yes, we offer refunds for high winds, if need to cancel please do so 24 hours in advance.

Contact Us

If you have any further questions or concerns, please don't hesitate to contact us:

Phone: [1-708-200-5683]
Email: info@kidnplayinflatables.com

We look forward to helping make your event a success!